Industry best practice is clear that more data provides a more accurate picture. Why don't we see patient ratings and comments for every doctor? How likely would you be to recommend this provider to your family and friends?.Did the care providers explain things in a way you could understand?.Did the care providers listen carefully to you?.We calculate our star ratings based on responses to the below questions from the patient experience survey.

Every provider rating is published regardless of comment status. However, we do not post comments that are libelous, profane, or those that risk the privacy of our patients. That means posting all relevant feedback – whether it’s positive or negative. We use this feedback to recognize our team and enhance the care we offer.Īdvocate Medical Group is committed to transparency. Patients are asked to complete the survey and provide comments regarding their care. The survey is sent to randomly selected Advocate Medical Group patients following their appointments. National Research Corporation provides the technology to display ratings and comments on our physician profile pages. To ensure that we are holding ourselves to the highest standards, we partner with an independent patient satisfaction company.

We measure all aspects of patient satisfaction. All ratings are submitted by actual patients and verified by a leading company in the patient satisfaction industry. About our surveyĪdvocate Medical Group is focused on providing an exceptional experience in every care interaction. To assist you, we've developed this guide to help patients, family members and those considering appointments with Advocate Medical Group physicians understand how we capture and report our patient experience ratings. As part of that commitment, we post our physicians' patient satisfaction ratings online. We are committed to providing you the information you need at your fingertips to make informed decisions about your health care, and about the physicians and other providers who walk the care journey with you. Patient guide to patient experience surveys and ratingsĪdvocate Medical Group values the partnerships we have with our patients and their loved ones. United Healthcare Medicare Complete Assure PPO.United Healthcare Group Medicare Advantage PPO.UHC/ AARP Medicare Advantage Choice PPO.UHC Railroad Employees National Health & Welfare Plan.UHC National Railway Carriers & United Transportation Union Health and Welfare.UHC / AARP Medicare Complete Plan 2 HMO.UHC / AARP Medicare Complete Plan 1 HMO.UHC / AARP Medicare Advantage Value HMO - POS.UFCW Local 1546 Health and Welfare Fund (UMC).Cigna-HealthSpring Medicare Advantage HMO.

Cigna APWU Health Plan Open Access Plus.

Aetna State of Illinois Open Access Plus.

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